Shipping & FAQs


 

Shipping and delivery within Australia

Melbourne 
We facilitate free pick-ups from Brunswick East on Fridays between 10am-6pm. We ask that you please collect your artwork within two weeks of purchase and email hello@sundaysalon.com.au in advance to let us know when you plan to come. We can also coordinate delivery within metro-Melbourne on Fridays for $75. Please email us to arrange this. 

All other states
Our shipping provider, Pack and Send, specialises in artwork handling and builds bespoke packaging solutions to ensure your artwork is delivered safely. All shipping fees include a tracked and insured service. 

A shipping fee is calculated at checkout based on your location and the artwork's dimensions, weight and value. 

Once your artwork has been packed and dispatched, you will receive an email with a tracking link. Please allow up to two weeks to receive your artwork. 

International Shipping

For overseas customers, please email us for a shipping quote and we can provide you with the details ahead of your purchase. 

Returns

We offer full refunds if you are not happy with your artwork or product. In order to process your return, we must be notified via email of your wish to return the work within 7 days of receipt. Please email: hello@sundaysalon.com.au.

Please note we can only accept returns on artworks that are collected within two weeks of purchase. This is to ensure we can pay the artists in a timely manner.

All items must then be returned within 14 days of receipt in original condition and packaging. We are only able to accept returns on Fridays between 10am-6pm.

Appointments to view artwork

If you would like to see a particular artwork in person, please send us an email to make an appointment at our Brunswick East studio. Please note we are only able to offer appointments on Fridays between 10am-6pm.

Events, Exhibitions & Partnerships

Periodically Sunday Salon will present physical exhibitions and events in exciting locations. To be the first to hear about our exhibition and event program, sign up to our emails at the bottom of the page.

Art advisory and commissions

If you are new to collecting and don’t know where to start, feel free to get in touch for a chat and we can advise based on your budget and needs. If you are an interior designer or trade buyer we can source artwork to suit your project. We can also commission artworks from Sunday Salon artists on your behalf.