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returns policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your artwork must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at lily@sundaysalon.com.au.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.